material information

Why does brass jewelry discolour?

How can I prevent my brass jewelry from discolouring?

How can I clean discolored brass jewelry?

Return & Replacement

What if I receive a broken or wrong product?

Can I exchange or return the item?

My jewelry is not perfectly symmetrical, is that a reason for return?

Order

How much do I need, 1 or 2 ?

How can I track my order?

My parcel tracking is not working, what can I do?

pay

Before an order can be delivered to you, it must be paid for in full.

What kind of payment do you accept?

What is Klarna?

How does Klarna work?

Are there any fees for using Klarna?

Can I cancel Klarna at any time?

Shipping Information

We ship within Germany, the EU and Switzerland.
As soon as your package is on its way to you, you will receive an email with a tracking number. Shipping takes 2-5 business days. All packaging is made from recycled cardboard/plastic and is marked with an environmental logo. The wood wool that buffers the jewelry consists of renewable raw materials.

Shipping

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